Frequently Asked Questions
Hello!
All our donuts are made fresh in small batches throughout the day. Flavours change every season. Order online for in-store pick up. We do walk-in orders at our store as well (calling ahead of time or pre-ordering is highly recommended). Catering is also available.
TP TEA LOCATIONS
Our donuts and baked goods are temporarily not available.
What are mochi donuts?
Mochi donuts, well known as "Pon-de-ring", is a delicious hybrid between a American donut and the famous Japanese mochi treat. Mochi donuts' have a unique shape combined with a soft and chewy texture. They are very popular in Japan, Korea, and USA. Our Mochi donuts are made with sweet rice flour, giving it a fluffy and addictive taste. One bite and you'll want more.
How do I store mochi donuts?
Our mochi donuts are best consumed on the day of purchase. Best served slightly warm (microwave 8-10 seconds). Store in a container at room temperature for up to 2-3days. Caution: mochi donuts may be hot, enjoy!
Food allergies
PLEASE BE ADVISED THAT OUR FOOD MAY HAVE COME IN CONTACT WITH OR CONTAINS: PEANUTS-TREE NUTS-MILK/DAIRY, SOY-WHEAT-GLUTEN. PLEASE LET STAFF KNOW OF ANY ALLERGIES!
Do you still make letter, number, and heart mochi donuts?
No.
Do you do custom or large party orders?
We do cater to all types of events and get great feedback from guests. Our mochi donuts are so beautiful and delicious, your guests will sure leave with a lasting impression. Send your inquiry, inspiration, or questions to mochidohdonuts@gmail.com.
What type of payments do you accept?
In-store: Debit-Interac, Visa, Mastercard, cash.
Do you deliver?
Yes, we do for a fee. We are available on: Uber Eats, Door Dash, and Fantuan. Please email us at mochidohdonuts@gmail.com.
Are you hiring?
Please send your resume and availability to mochidohdonuts@gmail.com
Pre-ordering
Call us at 416-335-8838 or give us an email at mochidohdonuts@gmail.com if you should need assistance.
Can I place a same day order?
Yes, call 416-335-8838.
Can I cancel/modify my online order?
Let us know as soon as possible. Send us an email to mochidohdonuts@gmail.com or visit the Contact Us page. We will try our best to accommodate.